Sometimes its better to start over or start fresh.  This may be the case if  you:

  • Have bought a second-hand computer or received a hand-me-down
  • Want to switch operating systems (eg. XP to Windows 7, or Win7 Home to Win7 Pro)
  • Are badly infected with viruses, malware, spyware, rootkits, etc.


The Wipe & Install service includes the following:

  • Format hard drive, check and repair errors.
  • Restore or Install operating system from media.
  • Install additional or manufacturer-supplied hardware drivers.
  • Apply latest Windows and application updates.
  • Install commonly used free applications, such as Acrobat Reader, Firefox, Adobe Flash,  and AVG Anti-virus.
  • Install licensed, user-supplied applications.

The service does not include backing up or transferring data from the computer prior to wiping – that is included separately in the Data Transfer service.


To comply with licensing rules and avoid software piracy, you will need to provide:

  • The factory restore CDs that came with the computer
  • OR a licensed copy of the operating system to be installed
  • AND licensed copies of all applications to be re-installed

If you are missing any components, we can provide assistance obtaining replacement restore media from manufacturers, or purchasing new licenses.

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